Sarah Higgins Therapy Privacy Policy

Contact details

Name: Sarah Higgins

E-mail: sarahhigginstherapy@gmail.com

Website: https://www.sarahhigginstherapy.co.uk/

Privacy notice as of 19/02/2022

The type of personal information I collect

I currently collect and process the following information:

Name
Address
Date of birth
Relationship data
Sexual orientation
Personal history data
Emergency contact
GP name

How I get your personal information and why I have it

The personal information I process is provided directly by you for one of the following reasons:

Delivering therapy sessions
For invoicing
Notifying GP of therapy sessions
In case of perceived risk to vital health interests

Information will be collected through a personal details form and through initial and ongoing therapy sessions.

I may share this information with your GP or emergency services. In some instances, personal details and therapy notes may be subpoenaed by a Court of Law, and I am obligated to provide this information.

An insurance requirement is that I keep your personal data for 5 years after our sessions end. After this time, your personal data will be deleted.

Under the Data Protection (Jersey) Law, the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sarahhigginstherapy@gmail.com. Please note that, as specified above, your personal data must be kept for 5 years after sessions end.

(b) We have a contractual obligation. Personal data is used in the delivery of therapy sessions.

(d) We have a vital interest. Should it be considered necessary, the police may be informed of your current mental health state where it is considered there may be a risk to your vital interest.

How I store your personal information

Your information is securely stored.

I keep all collected personal information for 5 years. All electronic personal information will be held in encrypted files. All physical personal information will be held in a locked filing cabinet. I will then dispose your information by permanently deleting all physical and electronic records.

Name

I keep all collected personal information for 5 years. Your name will be held on electronic and physical files. Your name will be held in electronic encrypted files. All physical personal information, including your name, will be held in a locked filing cabinet. I will then dispose of information including your name by permanently deleting all electronic records and shredding all physical records.

Address

I keep all collected personal information for 5 years. Your address will be held on electronic and physical files. Your address will be kept in electronic encrypted files. All physical personal information, including your address, will be held in a locked filing cabinet. I will then dispose of information including your address by permanently deleting all electronic records and shredding all physical records.

Date of birth

I keep all collected personal information for 5 years. Your date of birth will be held on electronic and physical files. Your date of birth will be kept in electronic encrypted files. All physical personal information, including your date of birth, will be held in a locked filing cabinet. I will then dispose of information including your date of birth by permanently deleting all electronic records and shredding all physical records.

Relationship data

I keep all collected personal information for 5 years. Your relationship data will be held on electronic and physical files. Your relationship data will be kept in electronic encrypted files. All physical personal information, including your relationship data, will be held in a locked filing cabinet. I will then dispose of information including your relationship data by permanently deleting all electronic records and shredding all physical records.

Sexual orientation

I keep all collected personal information for 5 years. Your sexual orientation will be held on electronic and physical files. Your sexual orientation will be kept in electronic encrypted files. All physical personal information, including your sexual orientation, will be held in a locked filing cabinet. I will then dispose of information including your sexual orientation by permanently deleting all electronic records and shredding all physical records.

Personal history data

I keep all collected personal information for 5 years. Your personal history data will be held on electronic and physical files. Your personal history data will be kept in electronic encrypted files. All physical personal information, including your personal history data, will be held in a locked filing cabinet. I will then dispose of information including your personal history data by permanently deleting all electronic records and shredding all physical records.

Emergency contact

I keep all collected personal information for 5 years. Your emergency contact will be held on electronic and physical files. Your emergency contact will be kept in electronic encrypted files. All physical personal information, including your emergency contact, will be held in a locked filing cabinet. I will then dispose of information including your emergency contact by permanently deleting all electronic records and shredding all physical records.

GP name

I keep all collected personal information for 5 years. Your GP name will be held on electronic and physical files. Your GP name will be kept in electronic encrypted files. All physical personal information, including your GP name, will be held in a locked filing cabinet. I will then dispose of information including your GP name by permanently deleting all electronic records and shredding all physical records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask me for copies of your personal information.

Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at sarahhigginstherapy@gmail.com if you wish to make a request.

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at sarahhigginstherapy@gmail.com

You can also complain to the Jersey Office Of The Information Commissioner (JOIC) if you are unhappy with how I have used your data.

The JOIC’s address:

Jersey Office of the Information Commissioner

2nd Floor

5 Castle Street

St. Helier

Jersey

JE2 3BT

Telephone: +44 1534 716530

Email: enquiries@jerseyoic.org

JOIC website: https://jerseyoic.org/